Developer Support & Feedback
Get in touch with our engineering team
Direct support • Bug reports • Parser edge cases
General Inquiries & Features
Have feedback, feature ideas, or integration questions? Reach us directly at [email protected].
Bug & Parser Reports
Found a malformed JSON payload that failed parsing or auto-repair? Send reproduction payloads to [email protected].
Security & Vulnerabilities
For responsible security disclosures or privacy compliance questions, contact [email protected].
How to Submit a High-Quality Bug Report
To help us diagnose parser anomalies quickly, please include:
- Browser & Version: E.g. Chrome 128, Safari 17.5, Firefox 129.
- Feature Used: Validator, Auto-Repair, Semantic Diff, Tree View, or Code Generator.
- Sanitized Sample Payload: A minimal JSON snippet that reproduces the issue (ensure all production credentials, auth tokens, and personal data are removed).
Response SLA
Our team reviews developer issues and pull requests daily. You will typically receive an engineer's response within 24 to 48 business hours.